Parcel Management
Track every parcel from delivery to collection. Tenants get notified, collect by PIN or smart locker — full signed audit trail, no lost-package disputes.
Every parcel accounted for
Residents are notified the moment a parcel is logged, and concierge staff keep a full collection record for every item — nothing piles up, nothing goes missing unexplained.
Manager's View — Web Dashboard
Parcel logging & notifications
Log parcels on arrival — residents get instant push notifications.
Smart locker assignment
Assign parcels to numbered lockers with PIN codes for secure collection.
Collection tracking
Full audit trail — who collected, when, from which locker.
Overdue parcel alerts
Automatic reminders when parcels sit uncollected.
Resident's View — Mobile App
Know the moment your parcel arrives
See every pending and collected parcel — who it's from, when it arrived, and which locker it's in. Push notification on arrival, PIN code to collect. No more mystery packages in the lobby.
- Instant push notification when a parcel is logged
- Locker PIN delivered straight to your phone
- Collection history — see everything you've picked up
Log it. Lock it. Notify. Collect.
Concierge logs the parcel, assigns a locker, and the resident gets a push notification with their PIN. No chasing, no disputes, no missing parcels.
Want to see parcel management in action?
Get in touch for a live walkthrough tailored to your buildings.
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