Parcel Management
Track every parcel from delivery to collection. Tenants get notified, collect by PIN or smart locker — full signed audit trail, no lost-package disputes.
The problem with parcel chaos
Parcels pile up in the lobby. Residents don't know their parcel has arrived. Concierge staff can't track who collected what. Parcels go missing and nobody can prove anything.
Manager's View — Web Dashboard
Parcel logging & notifications
Log parcels on arrival — residents get instant push notifications.
Smart locker assignment
Assign parcels to numbered lockers with PIN codes for secure collection.
Collection tracking
Full audit trail — who collected, when, from which locker.
Overdue parcel alerts
Automatic reminders when parcels sit uncollected.
Resident's View — Mobile App
Know the moment your parcel arrives
See every pending and collected parcel — who it's from, when it arrived, and which locker it's in. Push notification on arrival, PIN code to collect. No more mystery packages in the lobby.
- Instant push notification when a parcel is logged
- Locker PIN delivered straight to your phone
- Collection history — see everything you've picked up
Log it. Lock it. Notify. Collect.
Concierge logs the parcel, assigns a locker, and the resident gets a push notification with their PIN. No chasing, no disputes, no missing parcels.
Want to see parcel management in action?
Get in touch for a live walkthrough tailored to your buildings.
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