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Automated Life Connect Book a walkthrough

Report. Assign. Resolve. Repeat.

Track and resolve building defects from one dashboard. Residents report with photos; managers triage, assign contractors, and close with completion evidence.

Defects screen in the Automated Life Connect dashboard
Defects
Defects screen, full length
01 How it works

Defect reports that don't get lost

One reporting channel, every issue tracked. Residents watch their report move from lodged to resolved in realtime, and managers see the whole workload in one place.

Residents report issues from the app with photos. Managers triage and assign from the dashboard. Everyone sees the status in real time.

02 Manager's view

Web dashboard

Categorised defect reporting

Fire safety, plumbing, electrical, HVAC — every issue categorised and prioritised.

Assignment & tracking

Assign defects to staff or contractors. Track progress from open to resolved.

Photo & document attachments

Residents attach photos when reporting. Contractors upload completion evidence.

Overdue alerts

Automatic alerts when defects exceed response SLAs.

03 Resident's view

Report issues in seconds

Residents see every defect in the building — filtered by status, priority, and category. Each report shows what's wrong, where, who reported it, and when it's due. No more chasing the building manager for updates.

  • Snap a photo and submit a defect in under 30 seconds
  • Real-time status updates — open, in progress, resolved
  • Push notifications when your defect is actioned
Mobile defect reporting

Want to see defect management in action?

Get in touch for a live walkthrough tailored to your buildings.